Terms of Service

Introduction

BrownMind ("Company," "we," "our," or "us") provides AI-powered workflow automation services. These Terms govern your use of our website, tools, and services.

Services Offered

We specialize in AI-driven automation and software engineering, including but not limited to:

• AI workflow automation
• WhatsApp automation, voice AI, and RAG chatbots
• AI product development and SaaS engineering
• AI-powered call analysis and coaching

We may update or discontinue services at any time.

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Use our services legally and ethically
• Not misuse AI tools for fraudulent or malicious purposes
• Not attempt to reverse-engineer or copy proprietary algorithms

Intellectual Property

All content, software, and automation workflows developed by BrownMind remain our intellectual property unless otherwise agreed in a separate client contract. You may not reproduce, distribute, or modify our services without explicit permission.

Payment & Refund Policy

For paid engagements:

• Payments are due as per the agreed scope and pricing in your project contract
• Refund terms are outlined in your individual service agreement; no refunds are provided for completed work unless explicitly stated
• Ongoing retainers or recurring engagements must be canceled in writing before the next billing cycle to avoid charges

Limitation of Liability

We do not guarantee that our AI-powered automations will be error-free or suitable for all business needs. BrownMind is not liable for:

• Data loss or service disruptions
• Inaccuracies in AI-generated content
• Financial or reputational damage caused by automation outcomes

Privacy Policy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our data handling practices.

Termination of Services

We reserve the right to suspend or terminate your access if:

• You violate these Terms
• You engage in fraudulent or harmful activities
• We discontinue a service or tool

Dispute Resolution

Any disputes shall be resolved under the laws of India and shall fall under the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India. Disputes may be handled through mediation or arbitration before seeking legal action.

Changes to Terms

We may update these Terms at any time. Changes will be communicated via our website or email. Continued use of our services after updates constitutes acceptance of the revised Terms.